Introducing Assignments! Click here to learn more

Privacy Policy

Last updated on 31 October 2024

Introduction

Logicate ("we", "our", or "us") operates the website logicate.uk (the "Service"). This policy explains how we collect, use, and protect the personal information of our users, and outlines their rights regarding their data.

1. Data We Collect

We collect the following personal information when you register or interact with our Service:

  • Name
  • Email address
  • Username
  • Password (encrypted)
  • Progress level (related to student performance)

2. How We Use Your Data

We use the data we collect for the following purposes:

  • Analytics for Teachers: Teachers can track and assess student performance through our platform.
  • Platform Improvements: We may analyse student performance data to identify patterns (e.g., commonly missed questions) and improve the platform's content.
  • User Authentication: Your personal data helps authenticate you when you log into your account.

3. Data Storage

  • Hosting: Your data is securely stored with NeonTech (database) and hosted on Vercel. These services provide secure environments for your data. Note: This is subject to change, and we will update the policy if providers change.
  • Data Transfer: Your data may be transferred to and maintained on servers located outside your country of residence. By using our Service, you consent to such transfers.
  • Retention: We retain your data indefinitely unless you delete your account. Session cookies are stored for as long as your browser settings allow, but you can log out at any time.

4. User Rights

You have control over your personal data. You can:

  • Edit Information: Update your name, email, and other personal details via your account settings.
  • Delete Data: You can delete your account and all associated data permanently via the platform.
  • Cookie Preferences: You may opt out of non-essential cookies, such as those used for storing canvas settings or enabling autosave.

Additionally, you have the right to:

  • Access Your Data: Request a copy of the personal data we hold about you.
  • Rectify Your Data: Correct any inaccurate or incomplete data we hold about you.
  • Restrict Processing: Request that we limit the processing of your personal data.
  • Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.
  • Object to Processing: Object to the processing of your personal data for certain purposes.

To exercise these rights, please contact us at support@logicate.uk. We will respond to your request within the applicable legal timeframe.

5. Cookies

We use cookies to manage user sessions and store settings. These include:

  • Essential Cookies: Required for user login and session management. These cookies are necessary for the website to function and cannot be switched off.
  • Functional Cookies: Used to customize your experience, such as remembering your theme preferences or autosaving settings on the circuit canvas.
  • Analytics Cookies: Help us understand how users interact with our Service by collecting and reporting information anonymously.
  • Marketing Cookies: (Future Use) These cookies may be used to deliver personalized advertisements to you based on your preferences. You can opt out of these cookies at any time.

You can manage your cookie preferences through your browser settings or via the platform's cookie management tool.

6. Third-Party Services

We currently do not use any other third-party services, except for:

  • NeonTech: For data storage.
  • Vercel: For website hosting and analytics.
  • Resend: For sending emails.

At present, data is not shared with any other third parties. However, if we integrate additional third-party services in the future to enhance system functionality, we will update this policy accordingly. Users will be notified via email and this Privacy Policy will be updated to reflect any changes.

7. Security

We are committed to ensuring your data is secure. Security measures include:

  • Session IDs and Authentication Tokens: Protecting API routes and ensuring only authorised users can access their data.
  • Vercel Firewall: Defends against denial of service (DoS) attacks. Read more here: Vercel Firewall
  • Teacher-Student Data Access: Teachers can only see the performance data of students who have joined their classroom.
  • Data Encryption: All sensitive data, including passwords, are encrypted both in transit and at rest using industry-standard encryption protocols.
  • Future Security Measures: Rate-limiters exist on data fetching systems to ensure that the system is not abused. We regularly update our security practices to protect against emerging threats.

8. Age Restrictions

Logicate is intended for users aged 11 and above, in line with UK secondary school education requirements.

9. Communications

We do not send newsletters or marketing emails. However, we may send you essential communications related to the Service, such as:

  • Forgot Password Emails: To reset your password if you forget it.
  • Student Invitations: Teachers may send invitations to students to join classrooms.
  • Email Confirmations: To confirm your email address when creating an account.
  • Changes to Policies: We may email you when our legal documents change so that you are aware of any changes to the system
  • New Features (You can opt-out of this): To inform you of major changes to the system

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.

11. AI-Powered Features

AI Chat Assistance: We plan to introduce an AI-powered chat feature to help guide students through questions and provide customized feedback. If implemented, the following data may be collected and processed:

  • Interaction Data: Questions you ask and the responses provided by the AI.
  • Performance Data: Insights into student performance to tailor feedback and assistance.

We ensure that all data processed by our AI systems adheres to the highest security and privacy standards. Users will have control over their data and can opt out of AI interactions at any time.

12. Terms of Service

This Privacy Policy is part of our broader Terms of Service. By using our Service, you agree to both the Privacy Policy and the Terms of Service.

13. Analytics

We use Vercel Analytics to track usage of the website. This data is anonymous and cannot be used to identify you.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@logicate.uk